Cases in Communication software direction

  • Head Office of Agricultural Bank of China: Disaster recovery system DWDM fiber ring network management software system
  • Shanxi Branch of Agricultural Bank of China: Network management software system
  • China Construction Bank Shaanxi Branch: Network management software system
  • Jinan Railway Bureau: Integrated monitoring and management software system
  • SMIC (Shanghai, Wuhan): Network management function extension software
  • China Telecom Jiangsu Branch: IP MAN broadband PPPoE user cutover maintenance platform
  • Nortel (Canada) : Network management system v10.4 upgrade package
  • NEC: Upgrade package of the SNMP MIB library for microwave communication equipment

Cases in Management software direction

  • China Telecom Guangdong Branch: safety production control application software system
  • Nanjing Metro: Operating security training exam management software system
  • China Railway Group Limited(CREC): Marketing management software system
  • Jiangsu Gree: Sales management software system
  • Jiangsu Gree: Service management software system
  • Shandong Gree: Service management software system
  • Jiangsu Routen: System integration service management system software(Cisco Gold Medal service system)
  • Nanjing Dima: Service management system software (ISO 20000 Service system)

Customers of System integration projects

  • Jiangsu Branch of the People's Insurance of China
  • China Unicom Jiangsu branch
  • Nanjing Railway branch
  • China Railway Development and Investment Group (CREC Southwest Regional Headquarters)
  • China Railway Urban Development Investment Group (CREC Northwest Regional Headquarters)
  • China Railway Development Investment Group (CREC shanxi-shandong-henan Regional Headquarters)
  • CREC (Guangzhou) Investment and Development Group
  • CREC Cultural & Tourism Investment Group

Standard Support Services

Dima standard support service is for all Dima's customers, providing Dima product version update, version upgrade, knowledge base inquiry, software application guidance, problem diagnosis and solution, data processing and other one-stop services provided by hotline, remote, online and other off-site ways, to ensure the stable operation of products.

Swift Responses

We promise to respond within 4 hours, within 48 hours of on-site support in China, and actively solve the problems encountered by users.

Remote Diagnosis

By Dima professional technical engineers, through telephone, mail, or online chat, remote diagnosis for customers to determine the root cause of the problem.